Crisis Services2020-05-06T09:24:19-06:00

If this is an emergency, please contact 911

​Experiencing a crisis can be overwhelming and sometimes it may be hard to ask for help. There is help available right now. If you or someone you know is in crisis or doesn’t know how to ask for help, please contact any of the helplines or resources listed below.

In Crisis? Get Help Now.

Emergency Lines

If a person or property is in immediate danger…

Contact 911 for Police, Fire, and Ambulance Services

If you believe a child is being neglected, abused or sexually exploited…

Contact 1-800-387-5437 (KIDS) for the Child Abuse Hotline

Contact 780-962-7635 for Spruce Grove Children & Family Services

Contact 780-963-9424 for Stony Plain Children & Family Services

If you are concerned about a possible poisoning or exposure to a toxic substance…

Contact 1-800-332-1414 for the Poison Centre

If you would like quick & easy advice from a Registered Nurse for any health concerns…

Contact 811 for HealthLink

Help & Support Lines

Are you under 18 & need someone supportive to talk to?

KIDS HELP PHONE

Offers counseling one-on-one, in real-time, with a Kids Help Phone counselor via phone, or a trained crisis responder via text or live chat. It is all anonymous and confidential.

Call 780-668-6868 or Toll-Free 1-800-668-6868 or Text CONNECT to 686868 (Available 24/7)

Click HERE for the Live Chat (Available Everday 4pm – 10pm MST)

                        

Need help with a child or youth mental health crisis?

CHILDREN MENTAL HEALTH CRISIS MOBILE RESPONSE TEAM

Serves Edmonton and surrounding areas responding to mental health and addictions concerns. They can help with problem solving, intervention and assessment of the situation.​

Call 780-427-4491 (Available Mon to Fri 8 am – 11:45pm & Weekends/Holidays 10 am – 10:45 pm)

Are you an adult and need someone supportive to talk to?

CANADIAN MENTAL HEALTH ASSOCIATION

Provides confidential, non-judgmental, and short-term crisis intervention, emotional support, and resources to people in crisis or distress. Support is available for family, friends, and caregivers of people in crisis.

Call 780-482-HELP (Available 24/7) 

Click HERE for the Live Chat (Available Mon to Fri 6 pm – 10 pm & Sat to Sun 12 pm to 4 pm)

Need help with an adult mental health crisis?

CRISIS RESPONSE TEAM

Alberta Health Services’ Mobile Team works with Local RCMP detachments and emergency services if you are in a crisis and need help with problem solving, intervention or an assessment of the situation

​Call 780-342-7777 (Available 24/7) 

Are you in need of Indigenous mental health supports?

HOPE FOR WELLNESS

Offers immediate mental health counselling and crisis intervention to all Indigenous peoples by culturally competent counsellors.

​Call 780-482-4357 (HELP) (Available 24/7) 

Click HERE for the Live Chat

Are you or someone you know former Residential School students & in need of support?

NATIONAL INDIAN RESIDENTIAL SCHOOL CRISIS LINE

Provides support for former Residential School students. Provides mental health, emotional and cultural support services.

​Call 1-800-925-4419 (Available 24/7)